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About Us

Phoenix Amusements’ Background

PAI is an interactive game rental company servicing the greater Atlanta metro area as well as many destinations around the United States.

Founded in 1959 by Don Hankinson Sr., Phoenix Amusements started out as a jukebox entertainment provider, arcade operator and route management company. We maintain and service all our own inventory and have done so since our founding. Our focus has always been on the customer and our products. Expanding into new markets as technology has changed over the decades, we started to rent or lease items for the Special Events market including engagement marketing activities.

Today PAI can supply the latest and most in demand classic arcade games, simulators, sports machines and other entertainment, and arrange to have it delivered wherever our customers need it.

We are founding members of the Georgia Amusement and Music Operators Association (GAMOA) as well as long-time members of the Amusement and Music Operators Association (AMOA), the Atlanta Convention and Visitors Bureau, the International Special Events Society (ISES) and the Atlanta Metro Chamber of Commerce.

Our 50+ years in business, experience, planning and customer service are what set us apart from the rest of the industry.

SHIPPING Where Our Clients need us!

We deliver to locations and events all over the United States for our clients. Contact us for more information

SAVING YOU MONEY

Our Attention to detail and years of experience are at your disposal. Planning, logistics, service and customizations are taken care of on our end. Let one of our planners match you with the right items for your next event or trade show.

BEST CUSTOMER SUPPORT

With 50+ years in business we know how to treat our clients. One of our planning professionals is always around to take your call or keep you and your team in the loop at every phase of your event. Let us know how we can help you!

OUR TEAM

Don Hankinson Jr.
COO

Don began working with PAI in the mid 80’s running the route and day to day operations. As PAI emerged so did Don’s responsibilities. As the key contact for upper management, Don focuses on the financial end of the company and operations.

Stacy Hankinson
CMO

Marketing & Sales Director/Event Specialist With a background in Project Management and experience in the Entertainment, Catering and Telecommunications industries, Stacy’s skills were a perfect match for PAI. She manages accounts along with all marketing and sales tasks including product creation and customization.

  • Stacy is a fantastic vendor! I can always count on Stacy and Phoenix Amusements to deliver for all of my trade show projects. Whether it is product, staff or concepts, Stacy can accommodate our needs. Stacy and team are a throw back to the days when one's word mattered!

    Thomas P.- Multiple Trade Shows VP Stores-Adminstrator

  • Great. And thanks again for all the work you and Don did. It was a big hit.  You guys always go above and beyond! Not sure yet where the next one is. But you are always my first choice.

    Bobby T.-Multiple Trade Show Client Director of Marketing

  • We just partnered with Phoenix Amusements for one of our tradeshows, and our clients were super-pleased with the way things turned out. Don & Stacy were fantastic to work with, very accommodating and patient throughout the process, and on-site, very polished and professional and willing to help above and beyond. Thank you for a great week!

    Joy A-3D Printing LIVE Account Director / Director of Social Media & Online Communications

FAQs

Do you have insurance?

Yes, we do have full coverage insurance.  We have $2M in coverage with $1M in liability insurance.  Unlike other event rental companies, we do not have your home owners insurance cover our rentals (that’s why you’re asked to sign a waiver).

For corporate events, we do supply additional insured certificates, but do ask that you request at least a week prior to your event.

What do you include in your quote?

Our quotes are very detailed and includes photos of the item requested along with a description, electrical needs and dimensions.  If we have all event information such as venue address, event location in venue, load in time, event start and end along with pickup, we will give you an all inclusive price.  Our pricing includes the game setup, game instructions at setup and pickup.  If your event is out of town (Atlanta metro), we typically stay in your event vicinity.  We do not drop and run.  A technician will be on call for the duration of your event.  We do not charge additionally for this service.  We do charge additionally for an on-site technician or an attendant.

How long will my quote take to be processed?

We endeavor to process orders as quickly as possible as we know how exciting it is to get your order promptly, however please allow 24-72 working hours as a guide.  If you need pricing immediately, please call us. We’d be more than happy to supply.

How do I know my order has been placed successfully?

We will send you an acknowledgement email on successful completion of an order on this site.  Please note that an order is a quote or proposal request.  You are not purchasing any items.  This email will detail the quote that you have placed an will give you an overall pricing of your event if we have not contacted you for specifics.

What method of payment do you accept?

We accept all major credit cards: American Express, Visa, MasterCard, Discover.  We do not charge a processing or administrative fee if one account number is utilized.

What is your payment policy?

We require a 50% retainer and signed contract to book your event.  The remainder is due either the day of the event or the day we depart Atlanta if travel is required.

Please note that we do not issue templates for customization without a retainer.

We also require a credit card on file even if you pay by check.  This is to cover any costs for damage of our equipment during your event.  We do not process any charges without your prior consent and awareness.

We will work with you and your accounts payable department to make all work for both parties.

CONTACT US